Payment Policy

This partial payment policy explains how payment works for Partial Cash on Delivery (COD) orders under our partial payment policy.

We offer this option to provide flexibility at checkout and before delivery.

  • Initial Payment (Online): Pay a portion of your order total upfront during checkout.

  • Due Amount (Later): Pay the remaining balance online before delivery OR in cash to the delivery agent.

Payment Structure

  • Upfront Payment: A non-refundable deposit of [X% of order total] or [Fixed Amount, e.g., ₹500] is charged when you place your order.

  • Due Amount: Online Payment: Pay via UPI, card, wallet, bank transfer, or google pay using a payment link we’ll email/SMS to you.

  • Cash on Delivery (COD): Pay cash to the agent upon delivery.

Important details in this partial payment policy

This option applies when you choose the advance + COD option during checkout.

Please review each step carefully before you pay the initial amount.

It helps you understand when payment is due and what happens later.

You can use these terms to check cancellation and refund conditions before ordering.

It also explains how the upfront amount and due amount work together under this partial payment policy.

Customers can select a suitable payment method based on convenience and delivery preference.

Order Confirmation

  • Your order is confirmed only after the initial payment is successful.

  • You’ll receive an email/SMS with:

    • Order summary + initial payment receipt.

    • Due amount and instructions to pay online (if chosen).

For clarity, these terms cover the confirmation stage as well.

Your order moves ahead only after the advance payment is completed.

Please make sure your contact details are correct to avoid delays in payment updates.

If the first transaction does not go through, you may need to pay again.

Delivery Process

  • If you chose Cash on Delivery:

    • Inspect your package before paying the due amount.

    • Refuse delivery if the package is damaged/tampered.

  • If you pre-paid online:

    • No cash is due at delivery. Simply accept your order!

These steps are meant to make the delivery process simple and transparent.

If any balance remains, please be ready to pay as selected at checkout.

You should keep your order message or email available during delivery for quick reference.

This can help confirm the final amount and chosen payment option if needed.

Cancellations & Refunds

  • Initial Payment: Non-refundable after 24 hours (covers processing fees).

  • Due Amount Paid Online:

    • Fully refundable if canceled before shipping.

    • Non-refundable if canceled after shipping (return shipping fees apply).

  • Failed Deliveries:

    • After 2 attempts, the order is canceled. Initial payment is forfeited; online due payments are refunded.

Please read these terms carefully before placing your order.

It explains which amounts are refundable and which amounts are not.

It also outlines how failed deliveries are handled.

If you pay the due amount online before shipping, refund timing may depend on the original payment method.

Please review cancellation timing carefully so you understand when charges may still apply.

These terms are intended to make each payment step easy to review before you pay.

Exclusions (e.g., Discount Coupons)

Please note that discount coupons and other promotional offers may not be applicable to orders placed using the Partial Payment option, unless specified otherwise. The advance payment amount remains fixed.

This does not change any offer unless clearly specified otherwise.

Some checkout offers may be limited when a split payment option is selected.

Your Agreement

By choosing the "Partial Payment (Advance + COD)" option at checkout, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this policy.

For any questions, please do not hesitate to contact our Customer Support team.

We are here to help you understand the process before you pay.

Please keep a copy of your confirmation message for your records and future payment reference.