Shipping Policy

Shipping Coverage

• India: We offer free shipping across India on all orders.
• International: We ship internationally. Actual shipping charges apply and will be displayed at checkout before payment.

Processing & Dispatch

• Order processing: Orders are processed within 24–48 hours after confirmation.
• Dispatch: Once processed and ready, orders are dispatched within 1 business day, excluding weekends and public holidays.
• Customized or pre-order items: These may require additional processing time. Any extended timeline will be communicated at the time of order.

Processing begins after the order has been confirmed by our team. Dispatch times may vary slightly during weekends, holidays, or unusually high-order periods.

Estimated Delivery Time

• India: Approximately 3–7 business days.
• International: Typically 7–10 business days, depending on the destination, courier availability, and customs clearance.

Estimated delivery times are provided as guidance and are not guaranteed. Final delivery depends on courier movement, destination access, local handling conditions, and customs procedures where applicable.

Shipping Charges

• Orders within India: Shipping is completely free.
• International orders: Customers are responsible for the actual shipping cost. The applicable charge will be shown at checkout before payment.

Order Tracking

• Once your order has been shipped, tracking details will be shared by SMS, WhatsApp, or email.
• International customers will receive tracking information from the designated courier service.
• Courier tracking records are the official source for shipment status and delivery movement.

Delivery Attempts & Non-Delivery

• Courier partners will attempt delivery up to 3 times.
• Please provide a complete, accurate shipping address and a reachable mobile number to help avoid delivery delays.
• If a shipment remains undelivered, it may be returned to us. Re-shipping charges will apply to international orders.

Incorrect or incomplete address and contact details may result in delayed delivery, failed attempts, or return of the shipment.

Damaged, Tampered or Missing Items

• If the outer package appears tampered with or visibly damaged at the time of delivery, please refuse the shipment and contact us immediately.
• If an item is missing from your delivered order, please report it within 24 hours of delivery with supporting evidence so our team can review the issue promptly.